Phone Support
+1-212-555-7890
Mon-Fri: 9:00 AM - 8:00 PM EST
Sat-Sun: 10:00 AM - 6:00 PM EST
Store Location
892 Madison AvenueNew York, NY 10021
United States
Visit our flagship store
Live Chat
Available on website
Instant support during business hours
Send us a Message
Common Support Topics
Order Status
Track your order and get delivery updates
Returns & Exchanges
Easy returns within 30 days of purchase
Size Guide
Find your perfect fit with our sizing help
Shipping Info
Delivery options and shipping policies
Product Care
How to care for your Denim Tears items
Payment Issues
Help with payments and billing questions
Frequently Asked Questions
Standard shipping takes 3-5 business days within the US. Express shipping is available for 1-2 business days. International shipping varies by location.
We offer free returns within 30 days of purchase. Items must be unworn with original tags attached. Return shipping is free for exchanges.
You'll receive a tracking number via email once your order ships. You can also contact us with your order number for status updates.
Yes, we ship worldwide. International shipping costs and delivery times vary by destination. Additional customs fees may apply.