Terms & Conditions

1. Introduction

Welcome to Denim Tears Hoodie ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website denim-tears-hoodie.net and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you must not use our website or services.

2. Definitions

• "Company" refers to Denim Tears Hoodie, operating from 892 Madison Avenue, New York, NY 10021
• "Customer" refers to any individual who uses our website or purchases our products
• "Products" refers to all merchandise sold through our website, including hoodies, apparel, and accessories
• "Website" refers to denim-tears-hoodie.net and all associated pages

3. Acceptance of Terms

By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers.

We reserve the right to update these terms at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the new terms.

4. Products and Services

4.1 Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors will be accurate. Product descriptions, specifications, and prices are subject to change without notice.

4.2 Availability

All products are subject to availability. We reserve the right to limit quantities of any products or services and to discontinue any product at any time. Product availability information is updated regularly but is not guaranteed to be real-time.

4.3 Authenticity

All products sold on our website are 100% authentic Denim Tears merchandise. We guarantee the authenticity of all items and provide certificates of authenticity where applicable.

5. Ordering and Payment

5.1 Order Process

When you place an order, you are making an offer to purchase products at the prices stated. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or fraud prevention.

5.2 Pricing

All prices are displayed in USD and include applicable taxes where required. Prices are subject to change without notice. We reserve the right to correct pricing errors, even after an order has been submitted.

5.3 Payment Methods

We accept major credit cards (Visa, Mastercard) and PayPal. Payment is required in full at the time of purchase. All payments are processed securely through encrypted payment gateways.

5.4 Order Confirmation

Order confirmation does not guarantee product availability. We will notify you if any items are out of stock or if there are any issues with your order.

6. Shipping and Delivery

6.1 Shipping Policy

We ship to addresses within the United States and select international locations. Shipping costs and delivery times vary based on destination and shipping method selected.

6.2 Delivery Times

Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or other factors beyond our control.

6.3 Risk of Loss

Risk of loss and title for products passes to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for high-value orders.

7. Returns and Exchanges

7.1 Return Policy

We accept returns within 30 days of purchase for unworn, unwashed items in original condition with all tags attached. Custom or personalized items are not eligible for return unless defective.

7.2 Return Process

To initiate a return, contact our customer service team. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

7.3 Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Transmitting viruses or malicious code
• Using automated systems to access our website
• Attempting to reverse engineer our website or services
• Violating any applicable laws or regulations

9. Intellectual Property

9.1 Trademarks

Denim Tears, associated logos, and product names are trademarks owned by their respective owners. Unauthorized use of these trademarks is prohibited.

9.2 Website Content

All content on our website, including text, images, graphics, logos, and software, is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

9.3 User Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

11. Disclaimers and Limitation of Liability

11.1 Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted service. We reserve the right to suspend or modify our services for maintenance or other business reasons.

11.2 Product Warranties

Products are sold "as is" without warranties beyond those provided by manufacturers. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

11.3 Limitation of Liability

Our liability is limited to the maximum extent permitted by law. In no event shall we be liable for indirect, incidental, special, or consequential damages, including lost profits or revenue.

11.4 Maximum Liability

Our total liability for any claim arising from your use of our website or purchase of products shall not exceed the amount you paid for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Denim Tears Hoodie, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your use of our website or services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights
• Any content you submit to our website

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of New York, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the courts of New York County, New York.

You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Denim Tears Hoodie regarding your use of our website and services.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: